The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta

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About the Hotel

Av. De Las Garzas 136, Zona Ho, Puerto Vallarta, Mexico, 48333

Perfect

8.4

7.5

/10

3.6

3.3

“The hotel is nestled right on a stunning beach, providing easy access to crystal-clear waters and vibrant local culture just steps away.”view full review

Stylish Accommodations

The Hacienda at Krystal Grand Puerto Vallarta provides 192 uniquely decorated suites that embody the spirit of Mexican colonial style. Each suite includes exclusive amenities, spacious bathrooms, and features like private pools or terraces for select options. The hotel caters exclusively to adults, with a maximum capacity of two guests in select suite types, ensuring a focused and tranquil environment.

Gastronomy and Dining

The hotel boasts seven distinctive dining options, including La Catrina, known for its authentic Mexican cuisine, and a sushi bar exclusively for adults. Guests can experience menu service or buffet style meals across various international cuisines, ensuring diverse culinary experiences. The seven restaurants and five bars provide ample opportunities to sample local flavors and crafted cocktails.

Amenities and Activities

An extensive pool area awaits guests at The Hacienda, featuring a main pool and access to additional resort pools. Leisure options include themed evenings and organized activities tailored for adult engagement. Additionally, spa services are available, including treatments designed for relaxation and rejuvenation, ensuring well-rounded enjoyment.

Location and Accessibility

Situated just 10 minutes from Puerto Vallarta International Airport and the Cruise Terminal, the hotel's location provides easy access to local attractions. The hotel is minutes away from the traditional Malecón, where visitors can enjoy shopping and cultural exploration on cobblestone streets. The scenic beachfront offers direct access to one of the cleanest beaches in the world, enhancing the overall experience.

Entertainment and Nightlife

The Hacienda hosts various entertainment options including live shows and interactive contests designed for adults. Unique experiences such as themed nights and dynamic social activities promote engagement among guests. The hotel's bars serve a wide variety of drinks, ensuring a lively nightlife atmosphere for patrons.

Highlights

Location: 10 minutes from Puerto Vallarta International Airport

Rooms: 192 uniquely decorated suites

Dining: 7 distinctive dining options

Amenities: Extensive pool area and spa services

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

2 persons

43 m²

1 King-size bed

Coffee machine

Bathtub

room details

Junior Suite Terrace

2 persons

54 m²

1 King-size bed

Coffee machine

Bathtub

room details

Junior Suite Pool View

2 persons

43 m²

1 King-size bed

Pool view

Coffee machine

Bathtub

room details

Suite Private Pool

2 persons

43 m²

1 King-size bed

Private pool

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Options

During my stay, I had the pleasure of dining at the resort's buffet where I was treated to a wide variety of delicious meals, particularly enjoying the freshly made omelets and tacos at the grill. The highlight was definitely the great service provided by staff members at the buffet, like Carlos and Janet, who truly made each meal enjoyable!

Eddie123. USA, read full review

Comfortable Accommodations

I was delighted to stay in a spacious Junior Ocean View Suite that was not only clean but beautifully decorated. The amenities included a well-stocked mini-bar and a comfortable sofa that made relaxing in the room a treat. I appreciated the attention to cleanliness and the quality of room features.

JoeSmith89. Canada, read full review

Relaxing Poolside Experience

The adult-only pool at the Hacienda was a perfect getaway for me. It was beautifully designed and provided ample space for relaxation. I particularly enjoyed the friendly service from the bar staff, who made sure my drinks were never empty. It was a fantastic place to unwind after a day filled with activities!

DaveTravels. UK, read full review

Fantastic Evening Entertainment

I truly enjoyed the evening entertainment, especially the live music performances in the lobby. The duo that played on Wednesday and Saturday nights were superb, creating a wonderful atmosphere that was both relaxing and enjoyable, making my evenings good at the resort.

RobHolidays. Australia, read full review

What’s included

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Golf course
Yoga class

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Steam room
Body scrub
Facial
Treatment room
Back massage
Head massage

Room features

Air conditioning
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Av. De Las Garzas 136, Zona Ho, Puerto Vallarta, Mexico, 48333

Map view

Av. De Las Garzas 136, Zona Ho, Puerto Vallarta, Mexico, 48333

City landmarks

Landmark

Malecon Boardwalk

4.1 km

Gallery

Galerias Vallarta

1.4 km

Beach

Marina Vallarta

2.2 km

Shopping Area

La Isla Shopping Village

1.1 km

Night club

Santa Discoteque

710 m

Shopping Area

Liverpool

1.2 km

Mall

Plaza Caracol

1.2 km

Mall

Peninsula Plaza Vallarta

850 m

Beach

Soriana Super Playa de Oro

850 m

Landmark

Grand Venetian

610 m

Landmark

Skydive Puerto Vallarta

650 m

Store

Walmart

1.0 km

Landmark

Marigalante

680 m

Landmark

Quimixto

2.4 km

Landmark

Casino Life Vallarta

760 m

Casino

Casino Vallarta

740 m

Mall

Starbucks

1.2 km

Beach

Playa de Oro

850 m

Night club

Barrabar

850 m

Mall

Soriana

850 m

Shopping Area

Galerias Vallarta Shopping Mall

1.4 km

Mall

plaza la isla

880 m

Church

Christ Church by the Sea

1.8 km

Landmark

Playa El Salado

990 m

Night club

Strana

1.5 km

Landmark

El Faro Lighthouse

2.1 km

Landmark

Pirate Ship Vallarta

1.3 km

Landmark

Cinemex

1.2 km

Beach

Playa Los Tules

1.2 km

Nearby

Beach

Soriana Super Playa de Oro

850 m

Mall

Peninsula Plaza Vallarta

320 m

Night club

Barrabar

320 m

Beach

Playa de Oro

850 m

Mall

Soriana

320 m

Restaurants

Mariscos 8 Tostadas

970 m

Av. Francisco Medina Ascencio Corner with Fluvial Vallarta

McCarthy's Irish Pub

510 m

Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula

Sabores de Mexico

320 m

Otro Francisco Medina Ascencio 2699

Restaurante Icu

1.1 km

Avenida Francisco Medina Ascencio 2550 Esquina con Mike Lemus

Sushipop

580 m

Boulevard Francisco Medina Ascencio 2485 Place TE06

Abbraccio Cucina Italiana

1.3 km

Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte

Azul Vallarta

360 m

Calle Playa de Oro # 126 L 2 Zona Hotelera Norte

El Oasis Del Holi

970 m

Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal

Getting around

City Centre

Puerto Vallarta23 min · 1.9 km

Airports

Lic. Gustavo Diaz Ordaz (PVR)10 min · 6.5 km

Tepic (TPQ)264 min · 175.4 km

Reviews and Ratings

Feedback from previous guests about their experience.

Kelly

United States, January 2025

7.8/10

Overall, the hotel offers a beautiful setting with lovely amenities, great food choices, and attentive staff. However, the service inconsistencies, especially during check-in and dinner service, detract from an otherwise wonderful experience. The rooms are comfortable, and the pool area is fantastic, though some issues require addressing.

Rooms

8.0

The rooms on the Hacienda side are well-appointed with newer bathrooms, but they feel a bit smaller than advertised.

Service

6.0

While some staff members were outstanding, I experienced delays during check-in and dinner, which was frustrating.

Location

9.0

The property is gorgeous and serene, providing a peaceful atmosphere for relaxation.

Dining

7.0

The dining experience featured a great variety of food, though some dishes, like the Mexican restaurant's options, were underwhelming.

Facilities

9.0

The amenities, including the pool and a lovely beach area, are well-maintained and enjoyable.

Carolyn

United States, January 2025

7.2/10

Rooms

Service

Location

Dining

Facilities

Wendy

United States, January 2025

6.4/10

The hotel offers a beautiful setting with lovely views and a clean beach, making it a great spot for relaxation. The rooms are spacious, with comfy beds, but I faced issues with maintenance and cleanliness during my stay. The dining options were generally enjoyable, but dining with children presented challenges. Overall, it's a decent place with some areas needing improvement, especially regarding room conditions.

Rooms

My room was spacious and had a comfortable bed, but it wasn't well maintained-issues included a leaky shower and a musty smell that became hard to handle. Rating: 5

Service

The staff was helpful and tried their best, especially during busy times, but there were noticeable delays in service. Rating: 7

Location

The location is quite nice, being just a short drive away from town, and the beach area was well-maintained. Rating: 8

Dining

Dining at the main buffet offered a variety of fresh and flavorful options, but I found it challenging to find suitable food for kids during specific hours. Rating: 7

Facilities

The pool area was nice and offered plenty of seating, but they seemed to struggle with providing enough towels and amenities. Rating: 6

Robert

United States, November 2024

8.0/10

The hotel has exceptional staff who are eager to help and provide great service throughout your stay. While the food options were diverse, some additional charges apply, and the evening entertainment was lacking. The ocean view room is breathtaking, but the resort could use more activities to keep guests entertained during the evenings.

Rooms

9.0

We enjoyed an ocean view room that was spacious and provided stunning views of the bay and sunsets.

Service

10.0

The staff here are incredibly attentive and motivated, always looking to enhance your vacation experience.

Location

8.0

The resort is beautifully situated with amazing views of the ocean, though it's somewhat isolated from nightlife options.

Dining

7.0

The dining experience varied with several restaurant options, from Italian to Mexican, but be cautious about extra charges for certain items.

Facilities

6.0

The pool area is enjoyable, but the resort lacks a good selection of evening entertainment.

Rob

United States, October 2024

6.0/10

My stay at this hotel was quite a mixed bag. The location is beautiful with stunning views, but the outdated rooms really took away from the experience. While the service was friendly and attentive, the dining options left much to be desired, and the overall cleanliness of the facilities was concerning. The price was decent, but given the challenges we faced, I can't say I would rush back anytime soon.

Rooms

6.0

The rooms were clean but definitely show their age, with outdated furniture and older TVs.

Service

7.0

Service was courteous, and the staff worked hard, yet it felt like they were overwhelmed at times.

Location

8.0

The hotel has a great location with beautiful views of the bay, but it's somewhat inconvenient due to its distance from downtown.

Dining

5.0

Dining was disappointing overall; I found both the buffet and the Italian restaurant's food to be quite below standard.